Contact information
Contact Us
Got a question, need a hand with your order, or just want to say hello? We'd love to hear from you.
Our friendly support team is here to help with anything — order updates, returns, product questions, or general enquiries.
Email: support@pixiecloth.com
We aim to reply to all messages within 24 hours, Monday to Friday. Messages sent over the weekend will be answered on the next business day.
Business hours: Monday–Friday, 9am–5pm (GMT)
For questions about an existing order, please include your order number so we can help you faster.
ECOM UPSCALE LTD
71–75 Shelton Street
Covent Garden
London
WC2H 9JQ
United Kingdom